Jennifer Meller, MD, MBA
Dr. Meller is the founder and director of Park Avenue Medicine, an Internal Medicine practice in New York City.
Dr. Meller graduated from NYU School of Medicine in 1996 and holds an MBA with Honors from the Wharton School at the University of Pennsylvania (May 2016).
She has been recognized by her peers as a Castle Connolly Top Doctor, and as a NY Times SuperDoctor.
A note from our CEO on her inspiration for Navimize:
I’ve been practicing Internal Medicine for over 15 years, and no matter how many
times I rearrange my schedule, I always have days where I run behind schedule. On
days with long wait times, my patients are frustrated by the wait, my staff are
stressed by frustrated patients, and I find myself stressed and dejected for having
upset my patients, usually due to factors outside my control. Several years ago, I
went back to school to earn my MBA degree. Early on I was introduced to the
concept of lean management principles, and started to think about waiting as being
a form of ‘waste’. I also thought about all the Ubers I’d order to get around at school,
and how I could watch the cars coming from a distance. A light bulb went off one day
– we have this technology that allows us to see what’s happening even when it’s not
physically in front of us – so why are all of these patients waiting in my waiting
room, and in waiting rooms around the country, when we have technology that can
let them know what’s happening in the waiting room before they even set out to
visit the doctor? At Wharton I teamed up with a classmate in tech, and together we
launched Navimize. Our first product tracks patient flow, calculates delays, and then
notifies patients of delays in the schedule – before they head out to the doctor’s
office. I am passionate about improving the day-to- day interactions between
physicians and patients, and I am excited to have founded Navimize and to be
building products that improve the experience for patients and physicians alike.